Analysis of best competitive practices (benchmarking) in marketing operations
DOI:
https://doi.org/10.46763/Keywords:
benchmarking, competitive advantage, key performance indicators, marketing goalsAbstract
Benchmarking is a strategic marketing and management tool and an important process for organizations seeking to improve their performance by comparing their practices and results to industry standards or best practices. This paper explores the concept of benchmarking through key aspects of benchmarking, highlighting its importance in continuous improvement and its role in driving competitive advantage in the market. The paper covers the different types of benchmarking, benchmarking
tools, methods, and key performance indicators, and the process of implementing benchmarking within organizations is also explained. By systematically comparing business practices and results, organizations can identify gaps in their marketing
activities, improve operational efficiency, and achieve strategic and marketing goals. The paper highlights the role of benchmarking in promoting excellence and adaptability in an increasingly competitive marketing environment.
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References
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