POPOVA, Dusica; MITEVA, Natasha. SERVICE QUALITY MODELS IN HOSPITALITY INDUSTRY. Challenges of Tourism and Business Logistics in the 21st Century, [S. l.], v. 4, n. 1, p. 160–166, 2021. DOI: 10.46763/YFNTS2141160p. Disponível em: https://js.ugd.edu.mk/index.php/YFNTS/article/view/4675. Acesso em: 16 sep. 2026.