CHALLENGES IN MANAGING EMPLOYEES WITH DIFFERENT CHARACTERISTICS

Mimoza Serafimova; Drasko Atanasoski; Ruzica Nikolova

Mimoza Serafimova Faculty of Tourism and Business Logistics, Goce Delcev University, Stip, North Macedonia
Drasko Atanasoski
Ruzica Nikolova 3Student od Second cycle studies, Faculty of Tourism and Business Logistics, Goce Delcev University, Stip, North Macedonia

Keywords: inclusive management, management challenges, cultural intelligence

Abstract

Inclusive management of diversity in the work environment is essential to organizational success and productivity in today's globalized world. With employees who differ in terms of culture, generation, gender and socio-economic background, organizations face unique challenges as well as opportunities. The inclusion of all team members, regardless of their characteristics, not only improves team dynamics, but also increases innovation and employee engagement. Research shows that inclusive cultures have a significantly higher rate of employee satisfaction, which in turn leads to increased loyalty and a better reputation for the organization.

The role of inclusive leadership is crucial in creating a work environment where diversity is valued. Leaders with cultural intelligence and empathy contribute to the development of trust and cooperation in teams, which supports organizational growth and productivity. By using cultural competence training and introducing inclusive policies, companies create conditions in which employees can express their potential and feel valued.

In conclusion, inclusive management not only helps to overcome differences, but also lays the foundation for long-term success and positive organizational development.