THE RIGHTS OF AIR TRAFFIC PASSENGERS IN CASE OF FLIGHT CANCELLATION, REFUSAL OF ENTRY TO THE AIRCRAFT AND FLIGHT DELAY

Abstract

The subject of research in this paper is “the rights of passengers in air transport, in
case of cancellation and delay of the flight and in the case of refusal of the passenger to enter
the air transport”.As an exceptionally important problem in the field of the protection of
passengers (the consumers ) in the air traffic, these issues can be the subject of analysis from
several aspects. In this paper, we will stay only on the legal aspects, taking into account the
legal framework, practice and business customs.
The main goal of the paper is to explain the rights of the passengers and to bring them
into relation with the practice. In this way, we will try to share some problems faced by air
travelers.
For a thorough and comprehensive analysis of this issue, we use an appropriate
methodology. The information, in the main paper, the analytical-descriptive method, the
comparative method, the method of deduction and induction will be used, and at the end we
will summarize with the exact truth, as our view of the analyzed problem.