PROPOSED QUEUING MODEL M/M/3 WITH INFINITE WAITING LINE IN A SUPERMARKET

Abstract

In this paper M/M/c queuing model is considered and applied to solve a problem in a supermarket when are generated crowds by buyers on the cash boxes. The model of the supermarket has three cash-settling boxes and one queue created from buyers. The performance of the supermarket is analyzed using three cash boxes with arriving rate of 50 customers/ hour and service rate 18 customers/ hour. Also, it is considered whether if is necessary to include additional cash boxes in order to reduce the waiting queue and time.