THE IMPACT OF THE PANDEMIC CRISIS ON CHANGES IN THE MANAGEMENT OF HOSPITALITY BUSINESSES IN SLOVAKIA

Abstract

The main topic of the paper is the impact of the global pandemic, which arose because of the spread of COVID-19 disease to accommodation and catering facilities in Slovakia. The paper consists of three parts. In the first part of the paper, we define the basic concepts and information related to the studied issue, which were obtained through literary research mainly  of foreign Internet sources. In the second part of the thesis, we focus on identifying factors influencing the operation of accommodation and catering facilities during the period of global crisis and proposing solutions to mitigate their impact. We drew attention to the current crisis, which arose because of the outbreak of the global pandemic and the war in Ukraine.  Hospitality establishments have been hardest hit by this crisis, so they have also become the subject of our investigation. In the third part of the paper, we present the results of the analysis of primary data obtained through a questionnaire survey from persons in leading positions of accommodation and catering facilities in Slovakia.  The research results were processed using mathematical-statistical methods, presented graphically and conclusions and recommendations were drawn from them.