СОВРЕМЕНО РАБОТЕЊЕ И ПРИМЕНА НА КАИЗЕН ЗА ПОДОБРУВАЊЕ НА ПРОЦЕСИТЕ

Authors

  • Elizabeta Mitreva Faculty of Tourism and Business Logistics, Goce Delcev University, Stip, North Macedonia
  • Sara Stoilova

DOI:

https://doi.org/10.46763/YBFTBL255115m

Keywords:

Алатки, техники, концепт, метод, обука, одржливост, мерливост.

Abstract

Kaizen is a methodology focused on continuous process improvement through small and incremental changes. The purpose of this paper is to present the application of various Kaizen tools for enhancing business processes in contemporary operations. The paper explains key methods such as the Seven Wastes (7W), the 5S method, Poka Yoke, the 5 Whys technique, the Ishikawa (fishbone/cause-and-effect) diagram, and Just-in-Time, through 
which organizations identify inefficiencies, improve processes, and increase efficiency. The methodological approach includes an analysis of relevant literature, a case study, and a comparative assessment of the effects of applying specific tools in real business environments. The paper emphasizes the advantages and disadvantages of a structured and systematic approach to process management, explaining them as prerequisites for long-term 
development and organizational competitiveness. The practical value of the research lies in the potential for direct implementation of the findings in industrial practices, while the benefits are reflected in long-term quality improvement, cost reduction, and increased employee engagement. The involvement of all employees in the improvement process fosters teamwork and enhances motivation. Through continuous improvement, companies 
become stronger and better prepared for future challenges.

Author Biography

  • Elizabeta Mitreva, Faculty of Tourism and Business Logistics, Goce Delcev University, Stip, North Macedonia

    https://orcid.org/0000-0002-1816-2185

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Published

22.12.2025